Amazon Music Flow: Building a 0-to-1 AI-Powered Listening Companion Feature

An AI-powered feature that personalizes music discovery by adapting to user preferences, delivering a seamless and dynamic listening experience.

Role

Product Designer

Tools

Figma, Adobe CC, Sketch, Miro

Timeline

February – March 2025

Skills

UI/UX, Prototyping, Visual Design, Design Systems

Outcomes

90%

Feature Adoption Rate

96/100
+96

Usability Score

Usability Score

Usability Score

92%

User Satisfaction

93%

Task Completion Rate

Task Completion Rate

THE PROBLEM

Amazon Music is seeking a Customer Experience (CX) strategy to improve retention across its tiered offerings. The goal is to create a differentiating product that engages users, keeps them active month-over-month, and makes Amazon Music indispensable in their daily lives.

Amazon Music is seeking a Customer Experience (CX) strategy to improve retention across its tiered offerings. The goal is to create a differentiating product that engages users, keeps them active month-over-month, and makes Amazon Music indispensable in their daily lives.

HOW MIGHT WE

How might we create a differentiated Amazon Music experience that enhances engagement and retention by seamlessly integrating its tiered offerings?

Horizon Mix

A dynamically curated playlist with AI-generated cover art that adapts to the weather, time of day, and overall vibe, creating a personalized listening experience.

Remix

A feature that lets you customize your curated playlist by tweaking content preferences, enabling or disabling music, podcasts, or news to better match your listening needs.

Start Fresh

A guided setup that tailors your listening experience from the start, learning your preferences and curating content that fits your taste, mood, and daily routine.

Jeffrey Yang

© All Rights Reserved

Available for work

hyang48@pratt.edu

Built in Framer

New York, USA

Jeffrey Yang

© All Rights Reserved

Available for work

hyang48@pratt.edu

Built in Framer

New York, USA

Jeffrey Yang

© All Rights Reserved

Available for work

hyang48@pratt.edu

Built in Framer

New York, USA