Thryft: Designing a Scalable C2C Marketplace App from 0-to-1
A user-focused platform designed to simplify secondhand furniture transactions. It streamlines the process, making buying and selling safer, easier, and more convenient for individuals.
Role
Product Designer
Tools
Figma, Adobe CC, Miro
Timeline
August - December 2024
Skills
UI/UX, Prototyping, Information Architecture, Payment System Design
Outcomes
+65
Net Promoter Score (NPS)
40%
Improvement in Checkout Process
92%
Task Success Rate on First-Time Use
85%
Users Preferred Thryft SecurePay
THE PROBLEM
HOW MIGHT WE
How might we elevate the security, seamlessness, and ease of buying and selling secondhand furniture?
Seller Onboarding
An intuitive onboarding flow that empowers users to seamlessly list and sell their furniture with confidence and ease.
Thryft SecurePay
Ensures safe and hassle-free transactions by holding payments until both buyers and sellers are satisfied
Home Page
Easily discover and purchase secondhand furniture with a seamless search experience—connect with sellers, explore listings, and find the perfect piece for your space.